Shipping policy
Welcome to HandmadeByFreethinkers/Wool By Doris !
HandmadebyFreethinkers provides handmade custom and semi-custom items that provide you and your family with comfortable, durable and sustainable clothing. All items are handmade and hand-dyed, therefore they may have small inconsistencies or variations.
All items are created, cut, sewn, and dyed all by Doris, Owner of HandmadeByFreeThinkers, all while raising and homeschooling her 5 children. This will naturally make the turnaround time very flexible.
I always try to give realistic turn around times. If something does happen, and I am not able to stay within TAT, I will message you directly through email, then FB, and possibly also reach out to you via FB messenger.
I will ship to the address provided on my website. If you choose express checkout, Please update your new address change when checking out, or make sure your address is correct. If you address changes after you place the order, please reach out to me with your new address change so i can try to change it on my end. If I am not notified of an address change, and item ships to an incorrect address, I am not responsible for your items.
As a result, all turnaround times are our best estimates and are listed as follows:
- Made to Order: 4-8 weeks
- Clothing with customizations such as Hand dyed, Hoodies, Joggers, nursing accessible, Momma clothing etc 6 - 12 weeks
- RTS- 3-5 business day
- Custom Printed or Preorder Items have a current turn around time of 6-12 Weeks.
Shipping is available internationally and will be sent via USPS, Fed Ex or UPS.
Customs/ duty fees are at the customers expense.
Shipping is based on an estimated average weight of your finished product. Shipping overages over $1 or more will be refunded.